Consultancy Details

Remote Technical Assessment

Have you got that feeling that something is just not quite right with this claim?
Are the costs you have been presented too high or not what you expected?
Is your policy holder unhappy and you need to create a response?
Is the claim dragging on and you need to draw it to a close?
Has the restoration process ground to a halt and needs restarting?
Concerned you don't have all the facts and you need an expert opinion?

Get the support you need and let one of our independent specialists give your existing claim a 'desk based' health check.

If you can provide us with all the paperwork you have to date then we will use our own expertise, current standards and software computer models to assess the:

Suitability of the current restoration processes, methods and procedures.
Appropriateness of charges and timescales to date.

Once completed, you will receive a tailored report that documents our findings, assumptions, conclusions and suggested actions.

On Site Technical Assessment

Need more detail or reassurance before, during or after the restoration process has started?
Need to know the right drying regime for the claim?
Have a potentially very complex claim but need to control the costs?
Need to know how long it should take or reduce the timescales you have been given?
Important customer and need to ensure maximum customer satisfaction?
Have you got that feeling that something is just not quite right with this claim?
Are your costs your being presented too high or just don't make sense?
Is your policy holder unhappy and you need to create a response?
Is the claim cycle getting longer and longer?
Has the restoration process ground to a halt and need restarting?
Concerned you don't have all the facts or there was a pre-loss problem?

Get the support you need and let one of our independent specialists visit the policy holder and the restorer on site for a full examination. Our expert will undertake a full assessment of the property, its features and the loss itself.

We carry out numerous tests and take photographic evidence of everything we find. We will use our own expertise, current standards and software computer models to assess everything we find and once completed; you will receive the result in a tailored report that documents our findings, assumptions, conclusions and suggested actions.

Project Planning

Not sure where to go next?

Have a complex claim needing the input from a variety of trades?

Let one of our specialists show you the right path. We will provide you with a precise and sequenced ‘Project Plan’ that will give you full control over the necessary restoration programme.

Documented processes and procedures.
Defined roles and responsibilities.
Recommended timescales.
Review and reporting milestones.

Project Management

Can't afford this claim to drag on or cost too much?
Need it to go right first time?
Don’t have the time to give it the personal attention you think it needs?

Let one of our specialists manage it for you. We are ideally placed to implement, manage and co-ordinate all the activities and resources requires to resolve to pre-loss conditions.